1. Email* Does Not Work!
2. Handle Conflict Quickly
3. Always Assume the Best about the People You Work With
4. Remember That Email Does Not Work!
5. Stop Expecting People to Read Your Mind
6. Stop Waiting for Them to Approach You
7. Never, Ever Go Public When You Have Not Even Attempted to Talk In Private
8. And Finally, Do Not Forget That Email Does Not Work!
Read the whole thing for explanations of each post.